ARKHAN Shipping & Delivery

At ARKHAN, every order is treated with the highest level of care and attention, ensuring a refined and seamless experience from purchase to delivery.

Order Processing

All orders are prepared and processed within 2 hours, reflecting our commitment to efficiency without compromising craftsmanship and quality standards.

Delivery Time (Europe)

• We offer fast and reliable shipping across Germany and the European Union.Germany: 1–2 business days
  European Union (EU): 2–5 business days

Each ARKHAN piece is carefully inspected, elegantly packaged, and securely dispatched to ensure it arrives in perfect condition.

At ARKHAN, we take pride in the quality and craftsmanship of every piece we create.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all purchases. If you are not fully satisfied with your order, you may return it within 30 days of delivery for a full refund.

Return Conditions

To qualify for a return:

• The item must be in its original condition
• The item must be unused and undamaged
• Original packaging should be included where possible

Return Process

Before sending your return, please contact our support team at support@arkhan.de to receive instructions and approval.

Once approved, kindly send your return to the following address:

ARKHAN Returns Department
Münchener Straße 51
60329 Frankfurt am Main
Germany

We kindly ask that returns are not sent without prior email confirmation.

At ARKHAN, your satisfaction is our priority. We aim to provide a seamless, secure, and premium shopping experience.

We take great care to ensure that your items are packaged and delivered in perfect condition. If for any reason you are not completely satisfied with your purchase, you may return or exchange your order within 30 days of receiving the parcel, provided the items are unused, in their original condition, and returned in resalable packaging.